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Return Policy

Return Policy

We pride ourselves in our product quality with strict quality control checks in place. Buy with confidence and enjoy a great shopping experience!


Returnable Items

Items that can be returned/refunded or exchanged  of receiving must follow the criteria as below:

1. Faulty items damaged.

2. Items received in the incorrect size/color.(If it is a customer's problem, it will not be returned)


Return Shipping Costs & Address 

We aim to offer services that will benefit all of our loyal customers. Please always Contact Us prior to returning the items by submitting a ticket.

1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.

2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.

www.coolsneakers.org